Privacy Policy

Runwiv is a live social running app. This policy explains what information we collect, how we use it, and the choices you have. We keep this in plain English — if anything is unclear, email us at support@runwiv.com.

What we collect

Location data. When you run, Runwiv tracks your GPS position to power the live map, squad radar, and spectator views. You control when the app can access your location through your phone’s settings. Location is only shared with other users you actively share a session with.

Health and fitness data. If you grant access to Apple HealthKit or Google Fit, we read metrics like heart rate, pace, distance, and calories to display on your watch and in the app. We do not sell this data or use it for advertising.

Account information. When you sign in (via Apple or email), we store your name, email address, and a unique account identifier. This lets you access your runs, clubs, and routes across devices.

Usage data. We collect information about how you use the app — which features you use, session lengths, and crash reports — to improve reliability and fix bugs. This data is anonymised where possible.

Content you create. Routes, run records, club posts, and profile information you add to Runwiv are stored on our servers. You can delete this data at any time.

How we use your data

• To run the app and provide Runwiv features (live sessions, squad tracking, club tools, spectator links).
• To display your stats on Apple Watch and in the app during runs.
• To send push notifications you’ve opted in to (race starts, hype alerts, club announcements).
• To improve the app — we analyse anonymised usage data to fix issues and prioritise features.
• To communicate with you about your account if needed (e.g. security, billing).

We do not sell your personal data to third parties. We do not use your data for advertising.

Who we share data with

Other Runwiv users. During a live session, your location and pace are visible to other runners in that session and — if you enable it — to spectators viewing your public spectator link. You control who can see you.

Club admins. If you’re a member of a Runwiv club, club admins can see your RSVP status and run participation within that club.

Infrastructure providers. We use Google Firebase to store and sync data. Google processes data on our behalf under their own privacy terms. We use Apple HealthKit under Apple’s privacy guidelines.

Strava (optional). If you connect your Strava account, we sync activity data between the two apps. You can disconnect Strava at any time in the app settings.

Your choices and rights

• Location access: Grant or revoke in your phone’s Settings app at any time.
• Health data access: Grant or revoke in Health app settings (iOS) or Google Fit settings (Android).
• Push notifications: Turn off in your phone’s notification settings or in the Runwiv app.
• Strava connection: Disconnect in Runwiv app settings or directly in Strava.
• Account deletion: Email support@runwiv.com to request full deletion of your account and associated data.
• Data export or correction: Contact us at support@runwiv.com and we’ll respond within 30 days.

If you are based in the UK or EU, you have additional rights under data protection law including the right to access, correct, or erase your data. Contact us to exercise these rights.

Data retention

We keep your account data for as long as your account is active. Run records and routes are kept so you can access your history. If you delete your account, we remove your personal data within 30 days, except where we are required to keep it for legal reasons.

Children

Runwiv is not intended for children under 13. Users aged 13–17 must have parental consent. If you believe a child has created an account without consent, please contact us and we will remove it promptly.

Changes to this policy

We may update this policy from time to time. We’ll notify you of significant changes via the app or by email. Continued use of Runwiv after changes means you accept the updated policy.

Contact us

Questions about this policy or how we handle your data? Email support@runwiv.com — we aim to respond within 5 working days.

Runwiv is operated under English law. Our registered correspondence address is available on request.

This policy was last reviewed by the Runwiv team in May 2026. It is intended to give you a clear and honest account of how we handle your data. For legal compliance specific to your jurisdiction, please seek independent advice.